HUMAN CAPITAL AND CULTURE Driving the future of work. BY JON HILL A 20 s facility management transitions into the infor-mation age, where technology advances at a rapid pace and markets evolve and change over-night, one thing remains constant: the pivotal role of human capital and culture is driving our company’s success. This article delves into the critical importance of developing your team, your most valuable asset, and fostering a vibrant company culture. The Society of Human Resource Management (SHRM) defi nes human capital and culture as two vital elements shap-ing the dynamics and success of any company. Human capital refers to the company’s workforce’s collective skills, knowl-edge, creativity, and abilities from top to bott om. On the other hand, culture encompasses the shared values, beliefs, norms, and behaviors that characterize your unique delivery of prod-ucts and services. Together, they form the foundation upon which companies thrive or falter. ISSA Today | March/April 2024